Take Control of Your Customer Service Charleston SC

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how they treat your customers, and how your customers feel when they are doing business with you.

Stylee PR & Marketing
(843) 345-3275
1395 center lake drive
mount pleasant, SC
Firm Size
Small (2-10 Employees)

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Byrdhouse Public Relations
(843) 853-9120
210-B Rutledge Avenue
Charleston, SC
Firm Size
small

Obviouslee Marketing
(843) 225-5288
4 Carriage Lane, Suite 204
Charleston, SC
 
Stylee PR and Marketing
(843) 345-3275
1395 center lake drive
mount pleasant, SC
 
Strategic Marketing & Charleston PR
(843) 628-6434
PO Box 307
Folly Beach, SC
 
ByrdHouse Public Relations, LLC
(843) 853-9120
210 Rutledge Ave
Charleston, SC
 
E. Boineau & Company
(843) 723-1462
128 Beaufain St
Charleston, SC
 
Circa PR
(843) 478-4891
PO Box 80906
Charleston, SC
 
The Becket Agency
(843) 327-0346
734 Harbor Lane
Mount Pleasant, SC
 
Riley Communications
(803) 227-0914
500 Taylor St., Ste. 102
Columbia, SC
Firm Size
Small (2-10 Employees)

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Take Control of Your Customer Service

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how they treat your customers, and how your customers feel when they are doing business with you.

The best way to “wow” your customers is to take care of the people who take care of your customers. Businesses have to care about their people both internally and externally. When the people who work for you feel valued, they will make the customer feel valued. This builds customer loyalty.

If you aren’t treating your internal people right and they don’t feel valued, they might pass that same negative attitude on to your customers. It’s the attitude of, “Why would you want to shop here? Do you even know what goes on beyond closed doors?”

"The best way to “wow” your customers is to take care of the people who take care of your customers."

Leaders who are serious about creating a culture of exceptional service start by getting everyone on the same page, believing fi rst that service is important. Make sure everyone in your business knows customer service is part of their job, even if they aren’t interacting directly with your external customers. Walk the talk. You have to say it’s important, but also act like it. As a business leader, how do you treat others? Leaders have to be great role models.

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